Privacy Policy

We collect information you provide directly to us, as well as information gathered automatically when you visit our website.

Information you provide

When you submit our contact form, we collect your name, email address, company name (if provided), and the content of your message. We only collect this information when you voluntarily provide it.

Information collected automatically

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This information is collected through analytics tools and server logs.

We use the information we collect to:

• ▸ Respond to your inquiries and communicate with you about our services
• ▸ Understand how visitors use our website so we can improve the experience
• ▸ Monitor and analyze trends, usage, and activity on our website
• ▸ Detect, prevent, and address technical issues or security concerns
• ▸ Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Our website uses a limited number of third-party services to operate effectively. Each service may collect information as described in their own privacy policies.

Hosting

Our website is hosted on Cloudflare Pages. Cloudflare may collect technical information such as IP addresses and request headers as part of its content delivery and security services. For details, see Cloudflare's Privacy Policy.

Analytics

We use Google Analytics 4 (Google tag ID G-FB91C0CS68) to understand how visitors use our website. It loads automatically on every page you visit; we do not currently show a cookie-consent banner, so analytics measurement is active by default for every visitor. We have set Google's IP-anonymization option and configured Google's Consent Mode to deny advertising-related data collection by default (we do not run ad campaigns or remarketing through this site, so this mainly limits what Google could otherwise infer from this site alone). For details on how Google handles this data, see Google's page on how data is used.

Cookies are small text files stored on your device by your browser. Our website uses minimal cookies.

Essential cookies

These cookies are necessary for the website to function properly. They include cookies set by our hosting provider (Cloudflare) for security and performance purposes, such as bot detection and DDoS protection.

Analytics cookies

Google Analytics sets first-party cookies named _ga and _ga_FB91C0CS68 in your browser. These assign your browser a persistent, pseudonymous ID that Google Analytics uses to recognize repeat visits to this site; per Google's documentation, they are typically retained for up to two years. They do not identify you by name, but they do function as a cross-session identifier for your browser on this site.

We also set our own first-party cookie, zlv_attr, when you arrive here through a tracked campaign link (for example, a QR code or a shared flyer). It stores which campaign referred you for 30 days. If you submit our contact form or newsletter signup during that window, we include the campaign name in the internal notification email and in the Google Analytics event recorded for that action, so we can tell which campaign led to that inquiry. It is not sold or otherwise shared with anyone outside these two uses.

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect the functionality of some parts of the website.

We take reasonable measures to protect the information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. Our website is served over HTTPS, ensuring that data transmitted between your browser and our servers is encrypted.

While we strive to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your data.

Depending on your location, you may have the following rights regarding your personal information:

• ▸ Access. You can request a copy of the personal information we hold about you.
• ▸ Correction. You can request that we correct inaccurate or incomplete information.
• ▸ Deletion. You can request that we delete your personal information, subject to certain legal exceptions.
• ▸ Opt-out. You can opt out of receiving communications from us at any time by contacting us directly.

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

We may update this privacy policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.